Yes, the fight was indeed rough! but we are still standing tall unbeaten and unscathed holding on to the vow that is to provide better services to our customers in offering what we do do the best.
We, STS travels and tours (ISO 9001-2015 certified company) has survived many odds to be in this position as one of the leading travel and tourism companies in Kerala. We are indebted to our customers for this glorious journey and of course, our hard work. The success we have come across in our path serves as the motivation behind providing impeccable customer service to our beloved and precious customers.
We firmly believe that such unadulterated, transparent customer dealing coupled with innovative thinking and perseverance is the main reason why we have managed to flourish when our competitors were sinking deep in the drastic change that happened with the travel and tourism business.
As an enterprising travel company accredited by the government of tourism, India we believe that each customer that approaches us is unique and special. And for that, we have devised custom packages for people with varied budget and geographical preferences so that you can give wings to your traveling dreams.
As one of the best tour companies, we know very well that to thrive in this competitive industry providing quality service is not enough. We have put forward better deals in the form of both domestic as well as international tour packages that will put a huge smile on the face of our customers.
What makes us different?
- A dedicated travel management team that comprises of experienced tour handlers
- We have all the mandatory accreditations which ensure our activities can never be dubious
- More than 95% of our customers have rated us excellent
- A major share of our customers always comes back
- An esteemed member in IATA, TAFI, TAAI, IAAI,
- Recognition by the government of India and tourism department of Kerala as a trustworthy travel agency
- Dedicated communication experts
- Assured safety in all the deals that we are part of
- Transparency in all the money related dealings
- Exciting travel packages for both international and domestic tours
- Your queries and tour and ticker booking related activities will be managed by trained individuals
Our core strength
We are convinced by the fact that that manpower is the most integral part of any industry. That’s the exact reason why we have put so much time into choosing our employees. To be precise, all of them know what they are doing and they have years of experience in handling clients and various tough scenarios in the industry.
Technology has become a game-changer in any industry. Those who turned their faces against such a godly power have fallen. Luckily, we were able to recognize that very long ago. Without no doubt, we can say that it has helped us in the long run in being one of the best travel and tourism management companies in Kerala. And above all, embracing technology attracted customers to us as they found it convenient and easy to deal with us.
Last but not least, our tour operators. They are an asset to our company. They have been trained to make sure that all our customers are receiving the best for the money that they ave paid.
- (The International Air Transport Association) IATA
- Travel Agents Association of India (TAAI)
- International Airport Authority of India (IAAI )
- Ministry of Tourism certification of the Indian government
- Recognition by the department of tourism Kerala